| Journal Paper | Journal Paper Information |
|---|---|
| Name | Shumaila Islam |
| Co-Authors | Muhammad Usman, Danish Junaid |
| Department | Business Studies |
| Title OF Paper | Service Quality influence on Customer Satisfaction and Brand Loyalty: An Empirical Study on Pakistan Airline Industry |
| Title Of Journal | KASBIT BUSINESS JOURNAL |
| Paper Type | HEC Recognized Local |
| Impact Factor | |
| Start Date | 2023-04-05 |
| Pages | 128-152 |
| Issue No | 1 |
| Volume No | 16 |
| DOI | http://kbj.kasbit.edu.pk/Vol16-1/Paper7.pdf |
| Paper Status | Published |