| Journal Paper | Journal Paper Information |
|---|---|
| Name | Shumaila Israr |
| Co-Authors | Bakhtiar Ali, Mehreen Ansari, Asma Shabbir |
| Department | Business Studies |
| Title OF Paper | Impact of online banking service quality on customer satisfaction and its importance in customer retention |
| Title Of Journal | Journal of Business and Tourism |
| Paper Type | HEC Recognized Local |
| Impact Factor | |
| Start Date | 2017-11-30 |
| Pages | 433-447 |
| Issue No | Special Issue |
| Volume No | 36 |
| DOI | hh |
| Paper Status | Published |