| Journal Paper | Journal Paper Information |
|---|---|
| Name | Dr Muhammad Asif Qureshi |
| Co-Authors | |
| Department | Management Sciences |
| Title OF Paper | Internet banking service quality, e-customer satisfaction and loyalty: the modified e-SERVQUAL model |
| Title Of Journal | TQM Journal |
| Paper Type | ISI Index With Impact Factor |
| Impact Factor | 4.4 |
| Start Date | 2020-07-01 |
| Pages | |
| Issue No | |
| Volume No | |
| DOI | https://www.emerald.com/tqm/article-abstract/32/6/1443/457399/Internet-banking-service-quality-e-customer?redirectedFrom=fulltext |
| Paper Status | Published |