| Journal Paper | Journal Paper Information |
|---|---|
| Name | Laeeque, S. H |
| Co-Authors | Ali, M. |
| Department | Business Studies |
| Title OF Paper | When passengers misbehave: Exploring the pathways from customer incivility to service sabotage among ride-hailing drivers |
| Title Of Journal | Journal of Services Marketing |
| Paper Type | ISI Index With Impact Factor |
| Impact Factor | 3.8 |
| Start Date | 2025-05-09 |
| Pages | 426-441 |
| Issue No | 5 |
| Volume No | 39 |
| DOI | https://www.emerald.com/insight/content/doi/10.1108/jsm-10-2024-0551/full/html |
| Paper Status | Published |